Accounts and payment

All enquires are quoted by email, so that you have a written record of the quotation supplied, and remain valid for 30 days. Because everything we produce is a bespoke item, please let us know if the quotation needs to be altered or amended and we will ensure the specification is exactly as you require it.

The quantity required does have a huge affect on the final cost, so please don’t assume because you have halved the quantity, the final costs will halve. Always get us to requote to avoid confusion.

Everything we produce has to have ‘Value Added Tax’ (VAT) included on it. The amount charged will vary dependent on what is being produced and it’s intended use. VAT is usually applied at 20%, and this tax is applied on top of the prices we quote (we always quote prices excluding VAT). Some products are subject to VAT at 0%, for a full explanation please click here. For a listing of the more common items click here.

We accept payment by:-

  • Cash
  • Visa
  • Mastercard
  • Switch
  • Maestro
  • Direct bank transfer

Account customers can pay via the methods listed above or by cheque, standard credit terms are strict 30 days from date of invoice.

Credit accounts are available for all our trade customers once a trading history and the relevant forms and checks have been completed. Government departments and public Please email for separate details.

For your convenience we always archive and retain all artwork used. If you require a reprint, simply quote your estimate of invoice number and we will do the rest. Alternatively, if you would like to use a previous order as the basis for your next project, again this is no problem at all, and simply advise us of the invoice or estimate number and the changes you want to make and we will get it into production straight away.

If you would NOT like us to retain your artwork, we will ensure all elements used are removed and destroyed from our system.

Got another question?

Problem Unsolved?

If we haven’t answered your question, call us on 020 8643 6466 or email us at

We’re around Monday to Thursdays from 09:00 till 17:30 and Fridays from 09:00 till 17:00.